Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bracelets for Health (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@braceletsforhealth.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@braceletsforhealth.com
US Dollar ($)
, Very nice watch
Relogio bonito, impressão que na foto é menor... mas pelo preço, é muito bom!
thanks
produto bom demorou 25 dias úteis aqui pro brasil-tocantins
Пришло быстро, упаковано хорошо, коробку, внутри часы еще в пупырке. Всё тикает, бегает, крутится. Но ремешек не кожа, сразу из коробки дефект виден - фото прилагаю
Muy bueno
Сами часы неплохие, ремешок жестковат, можно поменять и будет гуд!
The quality of the glass is very very poor La qualité de verre et mauvaise
Good product, but extremely late delivery. Waited for almost 3 months for delivery.
wow I love the watch. it came just over 7 days wow but it was quick Delivery.
Impressive! I have had this watch for a week now and I love it. I can’t believe the quality for the price. I have had a ton of compliments in this short amount of time. I will be returning customer.
The clock is beautiful, liked, quickly came. But!!! Came a watch of one color, a clasp on the strap of another. The store is responsive to contact but wants to shove everything but not what was ordered (the gold case of the watch, (wants to send a black bracelet) although I ordered a brown strap). I'm rosaled.
The watch had a week dial broken, contacted the store, great communication and was able to return the product and get the full refund. The watch quality was great and looking to reorder it.
Package was good, but only the watch was there, no warranty card, no mirror cloth or the little screwdriver (if it is a screwdriver). As for now, the watch works, but what happens if it doesn't in next month or so?
The watch is good, came quickly
The clock never came!!!
The watch is beautiful and looks far more expensive than it is. It also has a lovely weight to it and sits very well on the wrist.
Все ок
Watch חתיכי luxurious no things כאלו got lots of compliments equal all weighed arrived within weekly country Israel Saint problem only the watch is נשרט fast thank you very much
It’s very good condition.
I sell the same year to my friend! The yakust is super, the box and the box are a good reception, the packing is nadisno! Having turned on the day itself, the top of the podarunok, the bracelet Z Chotok, unchooks! godinnik Yde for sure, all the dials of the dial, the car park pratzew, the salesman! Finished 40-41 days! zanadto dovgo, thinking, shcho not dopliva))). Selling all I recommend!!!!!
Shipping fast and product also neat.
Заказывала другу на день рождения заказала с Москвы, пришли часы за неделю, все как на картинке доставка на дом друг очень доволен спасибо
The watch ordered 13.07.2020 and today 25.07.2020 I received them in Germany. I ordered a watch for my son. The clock is very beautiful, but the arrows did not match for 12 hours! When Began to pass time, then noticed that the hour Arrow stops on the axis of the daytime hand! Probably when assembling, either the arrow was misplaced, or bent, because of which it stops. In the photo you can see when the watch arrow reach to 12 hours, then the minute arrow is for 25 minutes! This happens because the hour arrow is touching the arrow day, and the minute turns on. It's a pity, of course, the clock is beautiful. It's good that the tool of the hour House is, I will try to repair at my own risk. The store is all the same thanks, but it is necessary to inform the watch factory that quality control is better done!
Actually very good quality. Good solid watch